FAQs
What types of hair do you offer?
We offer 100% virgin human hair, including Brazilian, Peruvian, Malaysian, and Indian textures. All our hair is unprocessed, tangle-free, and can be dyed, bleached, and styled just like your natural hair.
how long will my hair last?
With proper care, our virgin hair can last anywhere from 1 to 3 years. Longevity depends on how often you wear it and how well it's maintained.
how many bundles do i need for a full look?
We recommend 2-3 bundles for a natural look and 3-4 bundles for a fuller, more voluminous style—especially for lengths over 20 inches.
do you offer lace frontals and closures?
Yes! We offer both lace frontals and lace closures in a variety of textures to match your bundles perfectly.
What’s your return and exchange policy?
Due to hygiene concerns, we do not accept returns on used hair. However, unopened products in original condition may be eligible for exchange within 7 days of delivery. Please review our full Return Policy for details.
can i bleach and dye my hair?
Absolutely. Our virgin hair can be dyed or bleached. We recommend seeking a professional stylist for best results and to maintain hair quality.
how many bundles do i need for a full look?
Gently wash with sulfate-free shampoo, condition regularly, avoid excessive heat, and store in a satin or silk bag when not in use. Treat the hair like your own for best longevity.
do you offer custom wigs?
Yes, we offer custom-made wigs tailored to your head measurements, style preferences, and desired texture. Contact us directly to place your custom order.
what’s your shipping policy?
Orders are processed within 1–3 business days. Standard shipping takes 3–7 business days, while express options are available at checkout. You'll receive tracking once your order ships.
do you offer worldwide shipping?
Yes, we offer worldwide shipping. International shipping times and rates may vary based on location.
Can I track my order?
Yes, once your order is shipped, you will receive an email with your tracking number so you can follow your package in real time.
Do you offer wholesale or bulk pricing?
Yes! We offer wholesale packages for salons, boutiques, and hair entrepreneurs. Please contact us via email for wholesale inquiries and pricing.